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    • By Jamie Taylor
      Pulseway Client Portal now includes a built-in chat function that allows the end user to communicate directly with a technician. This can be started automatically as a step in a troubleshooter, or you can give users the option to start it directly themselves.   A summary of the chat is recorded and can be sent to the technician. Automation Workflows: Run assigned patch policy
      Start patching systems as they get added to Pulseway using the new Run Assigned Patch Policy action, now available for the System Registered workflow trigger.
      Remote Desktop Improvements
      Introducing Adaptive FPS to deliver the optimum resolution for the current network connection, resulting in an enhanced user experience.
       
    • By Jamie Taylor
      BitDefender: In-product trial set-up, purchasing and provisioning now available
      We have made it easier to quickly get the EDR protection you need by making it possible to trial, purchase and provision Bitdefender AV, including EDR, from within the Pulseway RMM. Users can set up a free trial from the AntiVirus section of the WebApp, then purchase directly from the billing section. The new license can than be provisioned directly from the WebApp as well.
      Remote Control for macOS Performance Enhancements
      We have launched an improved Remote Control engine for macOS that delivers speed and performance enhancements. The latest release also introduces support for monitor selection.
    • By Tim Hall
      After receiving a verification on my phone I get this nasty gram.
       
      So far:
      .Net 4.0 install was blocked because a later version was already installed. So I don't think it is a .net version issue.
      Any help would be appreciated.
       
      --Tim

      I blocked out the server name to keep it annonymous
      I blocked out the server name to keep it anonymous. Also, please ignore the localhost:8443 page. It is irrelevant as far as I know.
    • By Jamie Taylor
      You can now trigger workflow executions from Performance Counter notifications and evaluate Name, Category and Instance in conditions to build even more customizable workflows for your IT processes.
    • By Jamie Taylor
      You can now create interactive, conditional troubleshooters that can be used to ask questions, provide answers, and run self remediation scripts and tasks based on user input. Pulseway's Client Portal can be used to standardize IT processes, empower end-users and reduce the workload on your support team.

       

       
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