harvestuser Posted January 10, 2020 Share Posted January 10, 2020 Sorry, I am new. Perhaps this has been answered and I just cant find it. Right now, there are tickets created for every notification from the RMM. I don't need tickets for all of these notifications, only certain ones. Like machine is off would be good for a ticket. but not CPU usage over 90%. How do I change which RMM notifications create tickets? I started tinkering with workflow and business process...but I only see how to turn off rmm integration. Thanks. Link to comment Share on other sites More sharing options...
Staff Chris Posted January 10, 2020 Staff Share Posted January 10, 2020 Hi @justinmwright, Have you tried to use PSA filter from the Pulseway WebApp -> Serever Admin -> PSA to filter notifications based on it's priority? Link to comment Share on other sites More sharing options...
harvestuser Posted January 20, 2020 Author Share Posted January 20, 2020 yep this worked. thank you. Link to comment Share on other sites More sharing options...
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