Posted January 10, 20205 yr Sorry, I am new. Perhaps this has been answered and I just cant find it. Right now, there are tickets created for every notification from the RMM. I don't need tickets for all of these notifications, only certain ones. Like machine is off would be good for a ticket. but not CPU usage over 90%. How do I change which RMM notifications create tickets?  I started tinkering with workflow and business process...but I only see how to turn off rmm integration. Thanks.
January 10, 20205 yr Staff Hi @justinmwright, Have you tried to use PSA filter from the Pulseway WebApp -> Serever Admin -> PSA to filter notifications based on it's priority?
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