itshero Posted September 21, 2017 Posted September 21, 2017 Hello, I figured I would re-post this issue we have been having. Only to solve one issue this time. I have successfully uninstalled the pulseway application from a user's computer that was having major issues. (Deleted all pulseway services, related folders, and registry entries). However we are unable to install the program again. The user is using Windows 7 64 bit. Please assist, as I don't want the users PC to be not monitored.
Staff Chris Posted September 21, 2017 Staff Posted September 21, 2017 Hi, Please download the Pulseway installer and then run it from the elevated CMD using this command: msiexec /i "Pulseway_x64.msi" /L*V "install.log" And then send the install.log to support@pulseway.com so we can investigate the issue.
itshero Posted September 21, 2017 Author Posted September 21, 2017 I will do that. The user is back today, and I will do it over his lunch hour. Thanks for the assistance.
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