Paul

Hello, I myself am monitoring a proliant server too. I think it's possible to get controller's status using a simple S.M.A.R.T. query on the device itself, however this is not supported by PCM at this moment. As for HP ILM it can be monitored because it has SNMP trapping features however this is not supported by PCM either. As for ILO2 support it's a good feature, but I'm not sure if it would be a great success for PCM to add it because very few user have HP Proliant servers. I think it will only be possible once PCM has public API available and someone will make a third party addon for it. As far as I know HP uses custom firmware with custom types of drivers for their equipment. PCM is all about generic features that can work on all types of clients not limited to the ones that have a specific brand. You can use PCM to get some stuff too if you find some custom apps that return or write the result in files then you use PCM to read those files.

At the time of downtime if you have remote access to the computer, can you try connection with telnet to the server to see if there is a connection problem? terminal ws18.pulseway.com 443 If you get a timeout then the problem is network overflow or worse.

What errors are you experiencing? I think it's possible to add a last run indicator on each schedueled task, but you need to create a feature request post in the forum or email support. I think it generates and event but I need to test it out myself. If Microsoft Security Essentials leaves a scan log in the Event Log yes, this could work. Paul.

Make sure that the service is online and he has access to the internet on port 443. Try this command on windows xp command prompt: telnet ws18.pulseway.com 443 If you see a blank window with a blinking cursor then everything works on your side, however if you get a Connection Timeout error your firewall / network administrator is blocking traffic.

A server is offline event will only fire in the event of network connectivity problems between the Host application and the remote server for more than one minute. The strange thing is that it does not show offline on your mobile application. The information you provided is not enough for a complete understanding of the situation: Do you get a server is offline PUSH notification at the time of the problem? Does that machine happen to perform any other network problems with other services? Have you tried the web interface of pc monitor to see how is that machine showing up? If this is indeed a Dashboard bug I believe that it shouldn't be limited to one customer, I've been using the Dashboard app too with no problems so far for 4 servers.

Hello, I've been thinking these days about a way to know the latency between the host computer and the end device, this feature can be useful in identifying lag spikes and network functionality between a monitored server and mobile device's network (the one you're testing). This can be performed in a series of ping tests between the host and mobile's network. This can be troublesome if the router or firewal on mobile's end is blocking ICMP requests. Let me know what you think about it. This would be a great tool when you need to connect vpn clients in a new network to know how bad it will work . Paul.

Are you sure you restarted the PC Monitor service? If you reinstalled the application, did you run it, configure your credentials, pressed the validate account button, then you pressed the start service? Please confirm.

You just restart the service on the computer you wish to re-add it to your list. It will show up in no time.

The valuable feature you wished right at your fingers !

As far as I know windows sends the same broadcast message for hibernate and sleep, I remember the old days when I used to create vbs scripts on workstations to prevent them going to sleep or hibernate. I love it the idea but I have set from my Active Directory a screensaver policy that after 10 minutes of inactivity blocks the computer with a password, this can be very annoying and it will eat a lot more bandwidth. Not sure if it's a good practice in your case too but for a few normal desktops this can be used safely, I think. You can already do this by performing pings from another monitored machines in the same LAN, or by monitoring a specific port on that machine, this way you can see if only a service fails (this would send you a notification if that service is monitored) or unresponsive. Great idea, this way you can identify if the process is a windows one or a virus in a different location with the same name, start-up parameters would also do the trick too. This is already possible for active subscribers since 2.5 beta 7. No mirror drivers are required. I was thinking at the exact same thing, but I'm not too sure if it would look too good on the mobile devices but it would be nice to choose to get a tree-view of the processes not the full sorted list. Now let's wait to see what's the official reply on this. Paul.

This is already supported. You can start / stop existing schedueled tasks that are monitored. This is exactly what Marius suggested in his earlier reply.

Hello, I was hoping someone will request something like this. On the roadmap there is announced that a public API will be avaiable in the future, this will allow anyone to create custom applications, services, and widgets that can comunicate with PC Monitor. Oh maybe there will be a bundled widget but for that you'll need to wait for an official answer.

Post link Basically you need to allow outgoing connections on HTTPS port (443). No port forwarding or incoming rules are required.

Try connecting with telnet to the server like this: telnet ws15.pulseway.com 443 if you get an error then your machine cannot contact the remote server, if you get a blank screen with some blinking cursor it means that the connection between your machine with the remote server was successful and you can use PC Monitor with no problems. You can always try with a ping but the telnet gives the best response: ping ws15.pulseway.com If your connection problem persists try contacting your network administrator.

Judging from the Roadmap post the Maintenance Mode is still under development. It would help if the BETA and RC releases would include a changelog attached.. Edit: This feature has been implemented into PC Monitor and can be found in the Manager application.

In the mean time you can execute queries from premade batch files to see if everything is alright using sqlcmd. @echo off sqlcmd -d AdventureWorks2008R2 -q "SELECT FirstName, LastName FROM Person.Person WHERE LastName LIKE 'Whi%';" You can write this in a batch file and you can call it from terminal on a mobile device.

It would be great if we get the full S.M.A.R.T. information for each hard drive. This way we can monitor the RAID status too . Cheers.

Hello, While you wait for an official answer you can use something like this: http://rammichael.com/a-command-line-screenshot-maker . You put the exe in system32 or windows or any other folder in the PATH variable with a nice short name and you call the application from terminal using it's parameters. Good Luck, Paul Note: I don't vouch for the functionality or safety of the mentioned product. I just took the first command line screenshot utility I found on google, use it at your own risk.

Hello, To make your service startup automatically (As Marius already said, it's automatically set to startup by itself right after it's installed, but if it doesn't) go to start menu, click run and type: In the right hand side of the window you will see a list of services. Double click the PC Monitor item. Right bellow the executable path there is a setting called Startup Type. Choose Automatic and then press apply. The scheduled task you did has no use for this kind of problem. Paul.

Hello Jeff, I've been using PCMonitor on two of my servers for three months now and it never used up more than 3,5 percent of my cpu. My server machines are old, xeon 3ghz and windows server 2003 but I never experienced high or medium cpu usage from PCMonitor not even on my personal desktop. Are you sure that this is not isolated on that box? The svchost high cpu usages should increase the cpu usage of pcm but why it's eating away your cpu I don't know. If you uninstall pcm svchost processes have low cpu usages? Paul

Hello, You can create a GPO that will force the PCMonitor service to pass to Automatic startup and to run a configuration script that restores settings from a reg file that's located into a network path trough a gpo. For creating a GPO please follow this link: http://technet.microsoft.com/en-us/library/cc776678%28WS.10%29.aspx . For assigning a gpo to some computers use this link: http://www.ucertify.com/article/how-to-link-a-gpo-to-an-ou.html . The GPO Setting path is: Computer Configuration--Policies--Windows Settings--System Services (Please note that in order to see PC Monitor service in this list you MUST have PC Monitor installed in the AD Controller). For instructions on how to distribute the registry changes look here: http://technet.microsoft.com/en-us/library/bb727154.aspx . This could do the job until the unattended install will be completed. This is how I would approach this problem, if you find any better solution please post it here, you might help me too . Paul.

Hello, I can only see this possible to be done by public api calls to the pc monitor application (which is not available yet) with user created plugins, because every application can have it's own way of formatting the log file. It would require a specific Parser for each particular log format. It's a great idea but for now you can set your application to only log alerts / errors the you enable the file preview feature and you can see the log file from the device. Eventually it will be easier once pc monitor file atribute monitoring feature will be released. This will send you a notification if the file gets modified so you would know when to look for updates using the file browser. Paul

I am sure that the development team will take in consideration all possible ways to achieve RDP support, however no release date has been announced for this feature. You can see the current progress on developing new features by reading the pinned Roadmap topic.

Hello, I think that the best way to perform this changes at a faster rate using the avaiable features is the Dashboard application. You can export the settings of each computer in a file then using a text editor you can modify entire setting blocks like email configurations. You can use the NotepadPlusPlus, a freeware text editor, to quickly replace text in multiple files at once. Ofcouse you will need to restore the configuration from the changed files on each computer but it's a better way to do it rather than manually changing on each computer. Paul

Hello, I don't think this is possible because as far as I know a domain controller doesn't know if the user is actually logged into a domain computer or not. (For a good example, take a computer that's currently part of a domain, remove it's lan cable, restart, try to login with the same username and password you have for the domain and it will log you in).