[Memory Usage for PCMonitorSrv]

VMware server modules has high memory usage as far as I remember from testing.

[Hardware monitoring on a Dell PowerEdge 2850]

Hello Joe,

 

PC Monitor doesn't support all hardware devices and it's constantly adding new ones. If there is nothing showed then it means that there is no supported hardware on that machine. This is normal behavior. Maybe issue a feature request asking for a label to be displayed that no supported hardware was found on the machine.

 

I am not aware of any possible workaround this problem, however if you said it's an old server maybe it's time to upgrade .

 

Paul.

[Memory Usage for PCMonitorSrv]

I am usually around 14mb on a production server and it gets to 40+-50 sometimes. Do you have any plugins, server modules, event log notifications, rules?

[Starting programs from terminal]

You should create a thread about this in Feature Requests.

[Subscription for 1 server]

Hello,

 

The minimum subscription is for five computers because the free amount for non-comercial usage is five. You can't have only one licensed computer and four with non-comercial license, it doesn't make any sense. If you feel you need to contact a representative send an email to sales (at) mobilepcmonitor (dot) com .

[Starting programs from terminal]

Yes. You cannot have a windows service interact with a user's sessions. Ask yourself the following questions:

 

• On what user session the service should start the application?
• What if there are multiple user's logged in?
• Does a windows service really need to know about a user, afterall it's a service not an application.

You want to create a scheduled task that is set to impersonate a user and start an application. You will also want to set it's schedule to manual, then invoke it from the mobile app.

 

Good luck.

[No CPU Stats?]

Have you run the command prompt as an administrator before executing the command?

[Monitored Ports - how do I enable notifications?]

Hello,

 

You can either cheat and look at the image bellow or you can get the same information from the User Manual.

 

[Computer Serial Number]

Note: This only works on OEM computers.

 

Why not build a plugin that gathers this information? This is fairly easy to achieve, if you want I can help you get started.

 

Also this should be in "Feature Requests".

 

I agree that tracking assets and warranties can be useful but I believe that this sort of a feature is not for everybody since not everybody has OEM computers.

[How to get subscription from a mac?]

I believe that the Mac agent does not yet support subscription management. For this I think you will have to install the manager app on a Windows machine to do it.

 

Note: If you install PC Monitor on a computer and you don't start the service, you can use the Manager app to manage your account and subscription without using up a PC Monitor computer license.

[Second Tuesday of the Month]

Well anyone with Windows machines is aware of this problem. If you find it annoying just disable windows update notifications on all machines but one so in this way you will know when Microsoft pushed updates to production and then you can issue group windows update commands.

[Can't start service]

Anything written in the event log?

[Exclude keywords in event notifications]

Hello,

 

I don't think this is supported for the moment. Also rather than monitoring event log for disabled accounts you can use Active Directory Disabled Accounts notification.

 

+1 for this

[Can't start service]

Can you start the service using services.msc ?

[How to Remove Monitored Servers?]

Hello ,

 

Marius has explained how you can manage your computers and remove any extra installations using the PC Monitor Manager app in this post. If you only see six computers in that list too and keep receiving the over quota notification contact support (support at mobilepcmonitor dot com).

 

Hope it helps.

[No CPU Stats?]

Hello,

 

Can you please try the solution over here? Let me know if it works.

[PC keeps waking up since install - can pc monitor log commands?]

All PC Monitor commands (except wake) are logged into Event Log. Just out of curiosity, stop PC Monitor service before you put the computer into hibernation then tell me if the computer still wakes up by itself.

[Security Plugin 1.4]

Hello Marla, I will have to verify it and I will come back with a reply.

[Computer name - Missing feature , Citrix XenApp]

Help me understand this, Citrix rebuilds every day the machines from templates? Why? Isn't it possible to make it keep some registry values? You need to make sure that the ComputerIdentifier will not change.

 

Yes, I think that the service will change ComputerIdentifier if there is another computer with the same identifier.

 

So if you have all computers up and running, make sure that the next time they rebuild they will not overwrite the ComputerIdentifier registry value.

[Computer name - Missing feature , Citrix XenApp]

You mean that you are pushing the same ComputerIdentifier to all of the virtual machines. This is bad. Make sure you don't change the ComputerIdentifier.

[Integration Feedback]

Speaking of which I have a brilliant idea I must share: Azure Cloud Monitoring and Management. Technology changes and we must change too. People are moving their servers into the cloud so we should be able to monitor the cloud too.

 

Imagine the possibility of being notified if a virtual machine has reached it's limits or checking your usages right from your mobile phone.

[Integration Feedback]

Hello,

 

Windows Firewall management would be nice to have. It would be awesome if you would be able to add/modify/delete firewall rules, enable disable firewall for zone. Very useful.

[PC Monitor locks files]

Hello,

 

If unlocker is not showing any locking handles then you have something else that's part of your operating system or applications. I use PC Monitor with Virtual Box on Microsoft Windows Server 2008 R2 and on Ubuntu 12.10 with no problems. I believe this is an isolated case. Can you reproduce the same problem on another machine?

 

Paul.

[SBS Companyweb not available message]

I think that Mobile PC Monitor is creating a normal Web Request to that web page just like any browser would do, however it seems that your website requires Windows Authentication (NTLM token) which is an Intranet setting of Internet Explorer. I am not sure how you can fix this but I will research this case on a virtual test lab and will let you know of the results.

 

I don't think this is supported by PC Monitor at this moment.

[Windows Service Status ie Auto, Manual etc]

True, maybe it will get implemented.

 

If you need this even faster you can do a plugin that gets the list of services, and have multiple pages for search, sorted by name, sorted by startup type or other filters. If you are curious about this approach let me know and I can help you get started.