[Search Pulseway by device serial number. - Please! We need this!]

Hey @Alec Hackbarth, apprecaite your thoughts, please add your request to our roadmap so our dev team will look into it: https://pulseway.featureupvote.com/ 

Thank you!

[Pulseway down again?]

Earlier today we experienced storage issues with our hosting provider in the US hosting center which caused our database server to continuously crash. Service was resumed by 7:30am ET. Unfortunately some users appear to be experiencing similar issues at the moment. We apologize for any inconvenience and are actively working on a resolution to restore service to everyone as soon as possible.

[Custom email template interfers with client portal invite]

Hey @ITiseasy, I have created a support ticket for your query, our team will assist you with the same. Thank you!

[Client portal widget]

Thanks for your thoughts @ITiseasy, please add your suggestions to our roadmap: https://pulseway.featureupvote.com/

[Deploying agent with Microsoft Intune]

Hey @RandyChuck, have created a ticket for you query, our team will assist you regarding this. Thank you!

[Is pulseway down or is it just me?]

Hey @Martin Astley, We've worked with the hosting provider and have restored the service. 

[PULSEWAY website]

Hey @Matt Armfield, our team will be reaching out to you shortly regarding this, and will facilitate the sign up for you. Thank you!

[Windows Updates - Group Policy Config]

Hey @jseydewitz & @ACove, if you need some thoughts from your fellow users you can also join our Pulseway Discord Server to get a faster response.

[Forced Data Refresh on Reports / Applications?]

This is because the reports take 12-24hrs to refresh.

[978002: Grant Type Required?]

Hey @vnguy, can you please mail the query to support@pulseway.com, our team will be happy to assist you regarding the same. Thank you!

[Pulseway Remote Control Do Not Reconnect]

It's via email, you must have received a copy. If you couldn't find it, can you please raise this query to support@pulseway.com, they will be able to assist you on this.

['This device is pending approval' but nowhere to be found to be approved.]

Hey @WCTech, can you please contact our support team at support@pulseway.com, they will be able to assist you on this. 

[Email Parser not connecting anymore]

Great to know this has been resolved, if you have any other queries, please feel free to mail our support team at support@pulseway.com

[Remote Agent Question.]

You can fetch the agent connectivity logs by configuring offline alerts.

[Trying to upgrade account]

Hey, I have raised a support ticket for your request. Our team will assist you regarding the same. Thank you!

[How to make a template for Tickets]

Our support team will contact your regarding this query.

[Pulseway installation on Web Server that uses 443]

Raised a ticket for your query, our team will contact your regarding the same.

[ARGH! - Trying to install Vonage Business App onto a Workstation]

Hey, I have raised a support ticket for your query on the script. Our team will assist you regarding the same. 

[Search a machine by user's name]

Thanks for the suggestion @KTurner

[Pulseway Client Configuration Script]

Thanks for the update @TorW, appreciate it. Will keep you guys posted.

[Remote control connection on Apple MacBook Pro with M1 Pro chip or MacBook Air with M2 chip blurry]

Hey, I have raised a ticket for your remote control issue, our team will assist you regarding the same.

[Linux config.xml Documentation]

Hey, I have raised a ticket for your query, our team will assist you regarding the same.

[Pulseway Remote Control Do Not Reconnect]

Hey, I have raised a ticket regarding your query, our team clarify the same for you. Good day!

[Restart PC in Safe Mode]

Please drop your suggestions here: https://pulseway.featureupvote.com/

[Dashboard - Select and Delete some notifications]

Please drop your suggestions here: https://pulseway.featureupvote.com/