ITiseasy
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Posts
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Reputation Activity
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ITiseasy reacted to StefanMcl_Pulseway in PSA ticket email notification does not include addons
Hey @ITiseasy
Thanks for reaching out. If you add an attachment along with the note, The attachment will go to the enduser.
I hope this makes sense and if have any more question's please ask away!
Thanks,
Stefan
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ITiseasy got a reaction from Jamie Taylor in Pulseway Back-up
It would be nice to have an fully integrated back-up solution. This for the following
1. Microsoft 365 (and other look a likes)
2. Local back-up to the cloud.
If we can push an back-up agent through our pulseway management for the local back-up of server and workstations to our devices it would be nice.
Also if we can setup the Microsoft365 back-up via Pulseway would be great.
We are seaching for one platform where we have full control.
What are the options at this moment?
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ITiseasy got a reaction from Jamie Taylor in Custom email template interfers with client portal invite
Recently we have started integrating the client portal and we are doing some tests, however when we send an invite email. It uses our custom email template from 'server admin' email settings. When I switch off using the custom template and send the invite again, it will send the regular email from Pulseway. How do I use our custom email template whilst also able to send client portal invites to our customers?
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ITiseasy got a reaction from Jamie Taylor in Client portal widget
Is it possible to have a widget added on the dashboard that has to do with client portal conversations. Currently we have to check each time in the conversations to see if someone has messaged. We would like to be able to see incoming messages as a widget on the dashboard, is this possible?
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ITiseasy got a reaction from Jamie Taylor in How to make a template for Tickets
Hello,
I am trying to make a template when I make a ticket so I can make the template fill in most of the info. Like issue type, prio, assignee and worktype.
Where can such template be made since I cannot find this feature
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ITiseasy got a reaction from Jamie Taylor in Can we link our 3CX phones into the PSA for calls and logs
Hi Gary,
Great question. If anyone has the solution i want to have it also. Should be an great upgrade for PSA.
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ITiseasy got a reaction from Jamie Taylor in When Webroot Deployment fails and You download the installer manually but Pulseway still thinks the install failed.
We also have the same issue. Cant install webroot via Pulseway. But after downloading the webroot agent and installation, we do the install process again in Pulseway and then the system sees the agent.
But now if you have 500 agents? Is there an solution already to this item?
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ITiseasy reacted to ArrowNM in Record Remote Control Sessions
+1
This would be a great feature for activity auditing and training purposes.
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ITiseasy reacted to Chris in Remote Desktop On Mac
Hi @ITiseasy,
According to current roadmap the release for Pulseway RD for MAC it is planned for Q3 2020.
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ITiseasy reacted to Chris in Dashboard Webbased
Hi @ITiseasy,
Thank you for your suggestion. I have logged it as a feature request, therefore our developers will consider the possibility to introduce this functionality into the future.
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ITiseasy got a reaction from DaveG in Remote Desktop On Mac
I am in the same position for my customers on MAC and Android. Hope this will be implemented soon. I keep following the forums till then.
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ITiseasy got a reaction from spicysupport in Veeam
Veeam software is a BIG plus. If pulseway can setup a automated vpn and pull the backups from the customer servers will be a nice feature.