Tom_Hall

I have Win8.1 x64 & Windows Server 2012 R2, and am viewing it from an Android 4.1.2 phone - for both systems, it looks like a windows product key, but it's not what I used when installing

Hi - (I'm using the latest 4.1.2 agent, on Win8.1 x64, and viewing on Android client) I've just noticed the "Asset Info" section has a "Product Key" entry - is this meant to be my Windows Product Key ? (if it is, it's got it wrong) -Tom

Hi Marius - Can you explain it in simpler terms please ? if I can "see" the program listed in control panel, and can uninstall it from there, why cant the PC Monitor Service uninstall it?

Hi - I'm using the 3.6 Android client, to monitor Windows 8 x64 Pcs which are running the 3.6 PC Client (On my phone), when I go into PC Monitor > Installed Applications, several of my applications are not uninstallable - they show as dimmed-out for example: Adobe AIR & Adobe Flash are not uninstallable, but Adobe Reader (11.0.01), is ok to uninstall Other not uninstallables include: Google Chrome Microsoft Mouse & Keyboard Center SureThing CD Lableler Various Nvidia Drivers (but Nvidia PhysX, is uninstallable) Realtek Audio Fences 2 Internet Download Manager Java Auto Updater WD Link HP USB Format Tool Is this a bug, or is there a reason why these can't be uninstalled ? -Tom

I can confirm that this is now fixed / v3.1.1 (build 120904)

Thanks for that - I thought I may have had something wrongly set somewhere

Hi - I have 3 Windows machines (2 x Win8 RC, 1 x WSE RC), I have PCMonitor running on each, and also have the PCMonitor Android app on my phone All computers TimeZone settings are set to UK / (UTC) Dublin, Edinburgh, Lisbon, London, My Phone says it's on GMT+1 British Summer Time All show the correct date & time of day. This morning, I ran WindowsUpdate Check for Updates on each machine (and also from the phone) But when I compare the WindowsUpdate Last Checked Time, on each machine, versus the Last Checked Time reported by PcMonitor on my Phone, the times seem to be roughly -(minus) 5 hours off ... e.g. pc shows: Today @ 07:18, phone shows: 31 Aug @ 02:17 and similarly (give or take a few minutes), for my other machines

Ok thanks

Hmmm - overwriting the old / dead entry seems (to me), to be a logical thing to do - could you elaborate on why this isn't possible ?

Hi - currently, if a pc's OS is trashed & the OS is re-installed (same hardware, same pc name), re-adding it to PC monitor does not overwrite the "dead" entry of the previous installation - is this something that could this be implemented at some stage please ?

Hi - is it possible to show why a pc is not online ? eg offline(hibernated), offline(suspended) etc ?

Hi - I think it would be nice, if a dual-boot computer only counted as 1 licence

the restore downgraded me to 2.5 and the problem was fixed - I'm now up to 2.7.1 and the fan problem has not happened again so I don't think the fan problem was related to pcm - just an unfortunate coincidence that it happened at the same time I updated pcm

Strange - on my other pc (also Win7x64), it was the dashboard that wouldn't start (the monitor started ok) So I uninstalled both monitor & dashboard, deleted the \pc monitor folder, hacked the registry and deleted all MMSOFT & PC Monitor keys, ran a (Norton360) registry cleanup, then re-downloaded & reinstalled both monitor & dashboard I then had to delete the 2 "old" pcs from my account, but it's all working ok now ps. also noticed that although the download links say version 2.7, after installing, it's actually 2.7.1

tried everything I could think of, but couldn't get the fans to alter speed - eventually resorted to restoring from backup which fixed it

I'm getting the same problem - event logs show: Log Name: Application Source: .NET Runtime Date: 06/12/2011 11:19:09 Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: GAMES-PC-X64 Description: Application: PCMonitorManager.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileLoadException Stack: at ..ctor() at  .() Event Xml: <Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='.NET Runtime'/><EventID Qualifiers='0'>1026</EventID><Level>2</Level><Task>0</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime='2011-12-06T11:19:09.000000000Z'/><EventRecordID>13080</EventRecordID><Channel>Application</Channel><Computer>GAMES-PC-X64</Computer><Security/></System><EventData><Data>Application: PCMonitorManager.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileLoadException Stack: at ..ctor() at  .() </Data></EventData></Event> Followed by: Log Name: Application Source: Application Error Date: 06/12/2011 11:19:10 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: GAMES-PC-X64 Description: Faulting application name: PCMonitorManager.exe, version: 2.7.0.0, time stamp: 0x4ed5ffda Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c Exception code: 0xe0434352 Fault offset: 0x000000000000cacd Faulting process id: 0x2368 Faulting application start time: 0x01ccb408dfd778e2 Faulting application path: C:\Program Files (x86)\PC Monitor\PCMonitorManager.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 1e1c5e06-1ffc-11e1-a618-005056c00008 Event Xml: <Event xmlns="http://schemas.micro...08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-12-06T11:19:10.000000000Z" /> <EventRecordID>13081</EventRecordID> <Channel>Application</Channel> <Computer>GAMES-PC-X64</Computer> <Security /> </System> <EventData> <Data>PCMonitorManager.exe</Data> <Data>2.7.0.0</Data> <Data>4ed5ffda</Data> <Data>KERNELBASE.dll</Data> <Data>6.1.7601.17651</Data> <Data>4e21213c</Data> <Data>e0434352</Data> <Data>000000000000cacd</Data> <Data>2368</Data> <Data>01ccb408dfd778e2</Data> <Data>C:\Program Files (x86)\PC Monitor\PCMonitorManager.exe</Data> <Data>C:\Windows\system32\KERNELBASE.dll</Data> <Data>1e1c5e06-1ffc-11e1-a618-005056c00008</Data> </EventData> </Event>

Hi - Since upgrading my laptop from 2.5 to 2.6.1 beta and then 2.6.2 beta, I'm finding my HP laptop's fan(s) are permanently stuck on full - even after a reboot I've gone now gone back to 2.5 to see if this fixes it -Tom