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  3. Is it not possible to manage/monitor Apple clients using Webroot AV, in the Pulseway admin? I can see the apple clients in the Webroot portal, but not in Pulseway. Thanks!
  4. Hello Paul, On the roadmap we can see that this is currently "in design". Is there already a bit of information you can share, for example what PSA partners are being considered?
  5. Thanks for your reply! I can't find any misconfiguration regarding the group policies. This is a behavior that'll happen on our workstations from time to time. I can always remote control the clients, but the issue is that I sometimes have to wait one minute because the notification isn't shown (I know this because I'm talking to the end user via phone simultaneously). Have a look at the following pictures to see how I've configured it all:
  6. Hi @Customer333, Yes, Pulseway can notify about these vents by using Plugins. You may get notifications regarding events in System log using this Plugin.
  7. Hi @AC_Martin_J, If you refer to the settings on your monitored system, then it is possible that you have configured Pulseway Group policy to override local settings in Pulseway Manager on the remote system.
  8. Hi @Parallax Abstraction, In Pulseway you have the option to create a rule which will block an update-from being installed based on the KB number for an update. And place this rule as the first (at the top of the list). Note: Global rules are applied before local OS patch policies.
  9. Hi @Martin Stevnhoved, We will consider the possibility to add this to the core functionality of Pulseway. However in a mean time you may use Pulseway automation and receive responses from a scripts. For more details check out this link. Also, if you want to deploy this Plugin to all systems, then you can do it by placing required files in shared folder which is accessible from all folders and then configure it on one of your monitored systems. Once that is done, then you will need to recreate the following registry key on other systems: HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\Plugins If you have added more than one Plugin, then find the sub-key which is for this Plugin.
  10. Hi @Labsy, Have you tried to enable Dark mode? Is it any better?
  11. Hi @Support, Have you tried to search all assets in one tab in your browser and then open each required record in different tab for editing by right-clicking on required record and open it in new tab? If this option is not available, then that can be enabled from My Profile -> Preferences.
  12. Hi @Matto, Currently via REST API you may trigger tasks which already are configured in Pulseway, therefore if you have a task which will install updates, then it will work. Unfortunately there are no immediate plans to expand our REST API functionality at this time.
  13. Hi @Darius, We already support Remote control option for Windows from IOS devices and it is planned to add remote Control option for MAC systems into the future.
  14. Hi @francoism, In Pulseway you have the option to restrict Teams of users from being able to add systems. This will allow to control who is adding systems. And in addition to that you have the option to create specific group for newly added systems and assign the specific policy which will send you the notification when system is online. Therefore if you will call group 'Newly added systems', then you will know that this is a new system. And your technicians who are adding systems should register all systems in this group initially.
  15. Hi @ansred, I know it's a bit to late, however if this is still an issue, then I would suggest you to set up network traffic tracing on another system and then record a network traffic. This will allow us to determine from where are you receiving these Wake Up commands. None of our customers has reported similar issue.
  16. Hi @Wisecompany, Thank you for your suggestion. It looks that you want Pulseway to implement the similar Group policy structure as it is for Active Directory in Windows. I will put this forward as a feature request, therefore our developers will consider the possibility to introduce this functionality into the future release.
  17. Hi @RobsTech, Thank you for contacting us. By current design, if the potential customer sends you an email on your support desk, then all these emails which are sent from unknown domains or public email domains like (gmail.com, yahoo.com etc.) , then all these tickets are coming in as unknown tickets and you have the option to create CRM account for them and then assign ticket to it from unknown tickets. Alternatively you may add additional functionality on your Companies Website - Create a form for new CRM account registration and allow to submit first ticket and enable Client portal access for your company. This can be done via REST API for PSA.
  18. Hi @Parallax Abstraction, Thank you for your suggestion. It sounds like a great idea, I will put it forward as a feature request, therefore our developers will consider the possibility to introduce this functionality into the future.
  19. Yesterday
  20. Thank you for responding. I wasn't sure if I was missing something. This is a consideration I need to take into account. There's only a handful of systems I would need to blank the screen on while I'm working, I may be able to get around that, will have to ponder this.
  21. This functionality is not available in the Pulseway Remote Control software at the moment. As a pulseway user, I can't determine whether I want this functionality or not. Because I can see the benefits but I also see them as security concerns at the same time (if the account were to be compromised).
  22. Last week
  23. Anyone? Anything? I'd like to get this worked out before my trial is over and I need to make a final decision.
  24. So can we expect a FreeBSD/PFsense agent anytime soon?
  25. Hello, You can put in "Personal" as the company name and it will let you go through. It's a valid point though, we'll discuss this internally. -Paul
  26. 41 is a critial kernal power error that is generated after a windows crash. After a system has not been shutdown correctly. Can pulseway handle events when the generated at boot time?
  27. Hi @Paul I cannot find it on the roadmap. Is it just a tiny improvement, that could suddently popup without any notice. Or is it a major feature, that should be on the roadmap. We are waiting for that improvement. It will be sweet... Br, Martin.
  28. Hi @Paul Do you have any plans on implementing a similar feature into Pulseway itself? Either as a command line feature, or a component that can be called from PowerShell. It would be a nice way of getting feedback from various scripts running on servers. (I know it is possible to run tasks from Pulseway, but it is not quite the same.) Best Regards, Martin.
  29. I'm trying to make a personal account for a home server, but it keeps asking me for a company name and business type. Is this intentional or am I doing something wrong?
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