I have already reported this to Pulseway Support and am meeting with them ovcer Zoom today to try and resolve. I am trying to gain more information and see if the community is also having issues. We have been deploying the Pulseway windows_agent_x64.msi over GPO as I image them and move them to an OU "Open and Ready" designated for deployment of the application.

In late October we imaged and deployed many Windows 11 laptops without issues. None of those deployed laptops seem to having this issue... working great. This month I have swapped out some older Windows 11 laptops and reimaged them, and installed the Pulseway agent over GPO as usual... Install goes fine but then the agent wont update and Remote Control is missing... the Update log does not get updated and the machine enver receives updates... it's broken. Very Broken.

I have tried other methods and get an error:
Pulseway: "This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation interface option of the package to basic."

I have tried:
Recreating the GPO Policy.
Updated Software Restirctions Policy to include the msi path.
Updated the Trusted Root Certificates. (roots.sst)
Manually installed from local drive
Disabled UAC on the Laptop (for testing)
Tried repair installation after install
Removed the latest Windows 11 Updates (The ones I can remove)
NO Antivirus installed / Firewall disabled (for testing)
Verified the .msi cert is valid...

SignerCertificate                         Status                                 Path
-----------------                         ------                                 ----
C32461866177F1AA99D7592E269EBDDC083AA0FD  Valid        windows_agent_x64.msi

>>> NONE of this fixes it.

This has been working flawlessly for over a year... Not sure what broke it.
No Major changes here... Network has been flawless... Windows 11 amazing.

This a Pulseway problem?
I don't like the blame games... I am about function and working to fix / progress.
I see another posts with .Net issues and Agent failure and wonder if this is related.

Any help or Suggestions are Appreciated!! Crazy!
> I may install Windows 10 on a system and see if the PW Agent is still broken or if I can getr more infomration. (Windows 10 no longer supported of coarse)

Edited 1 hour ago1 hr by BobBrown
Because

Just tested using Windows 10 and have the same issue. No Remote Control and will not update using the agent. (sad)
Next I am trying a Windows 11 Stand Alone... off the domain to make 100% sure this is not GPO driven issues.

This is really starting to look like a Pulseway issue... they must change things on the back end that effects the agents. (assumption)
Only thing that has changed here is a few non relative Windows updates last weekend to the servers.

The fact that it is not affecting already installed agents is a clue...