Can not login I get error 295 on IOS

[superJK92]

Can not login I get error 295 on IOS and the username and password are correct.

[Paul]

Hi there,

I've sent you a PM to discuss your login problem further.

-Paul

[samuellove]

On 6/30/2020 at 3:30 AM, superJK92 said:

Can not login I get error 295 on IOS and the username and password are correct.

I’m getting the same issues.

[Jamie Taylor]

Please tick the checkbox saying, "I don't have an Instance Name" while logging in. Once you do that, this should work.

[CatusKing]

On 8/24/2021 at 7:49 AM, Jamie Taylor said:

Please tick the checkbox saying, "I don't have an Instance Name" while logging in. Once you do that, this should work.

Having the same issue. It does not promt for a username then give an error in response. This is a cirtical app for me and it seems this may have been an issue for a while. I can't contact the team without having a buisness account so please help. This is happening on my IPhone and IPad.

Edited December 26, 2024 by CatusKing

[Mariale_Pulseway]

Hey @CatusKing - Thanks for reaching out. I've raised a ticket on your behalf and someone from out team will contact you shortly😊

[rladelman771]

On 12/25/2024 at 9:02 PM, CatusKing said:

Having the same issue. It does not promt for a username then give an error in response. This is a cirtical app for me and it seems this may have been an issue for a while. I can't contact the team without having a buisness account so please help. This is happening on my IPhone and IPad.

Same issue any answer how to fix

[Mariale_Pulseway]

Hey @rladelman771 - Just sent you a message😊

[jamieyn74]

Hi - im having the same issue and would love some help and pointers on how to resolve this.

 

Thanks!

[Mariale_Pulseway]

Hey @jamieyn74 - Can you DM the email you use for your Pulseway account? I'll take a look at this for you😊

[jeff8567]

I'm also having the same problem. I can't login with the iPhone app because I do not have an instance name.

Why don't you post the solution publicly and instead you DM people? 

[Mariale_Pulseway]

Hey @jeff8567 - Thanks for reaching out. Because you don't have an instance name, support has to assist you directly. You can email support directly if you would like to at support@pulseway.com 😊