Forwarding automated tickets as emails.

[Jude]

We receive automated alerts as tickets but would also like to receive them in emails. What level of integration is supported and if it is, where can I find that option in the dashboard?

[Chris]

Hi @Jude,

If are you talking about the Pulseway RMM, then you will need to configure the email server from the Pulseway WebApp -> Server Admin -> Settings -> Email -> Server Settings and then enable the email notifications for your Pulseway account. However if are you talking about the Pulseway PSA, then it is possible to do this by configuring the workflows. For more details about this please check out the following training video.