I am trying to delete a workflow but get this error. Others I seem able to remove. I have also tried disabling it THEN deleting, same error.

I am having some of my workflow rules not work and I am trying to track it down.

Thanks for any help.

-Steve

Hi @SteveDS,

Please remove all the configuration from this workflow and the try to repeat the process. However if that doesn't help, then please send us the screenshot showing the issue.

Hmmm...I seem to now be able to delete the suspected workflow rule??

I had removed everything in it before...but maybe the system hadn't caught up or something?

Thanks,

 -Steve

Spoke too soon. I have cleared every single field in conditions/updates/notifications and then deactivated the rule and tried to delete. Same problem on some workflow rules, others I can delete. May be related to original problem of some rules not being followed.

Edited November 24, 20186 yr by SteveDS

Any ideas?

 

Thanks.

Hi Steve,

Our SaaS OPS team can clear the historical information that keeps the workflow locked. Can you send me a PM with the workflow names you'd like to delete and I'll get it sorted for you?

-Paul

I also have this issue...has there been a update?

Paul,

I need a bunch of workflows deleted.  Can you help?