Posted February 16, 20187 yr Hi, We've noticed that being able to add a screenshot to a ticket note via the "Paste as HTML" option is really hit and miss (more miss!). Their doesn't appear to be any rhyme nor reason to when it will work and when it won't. We're running PSA in Chrome mostly, but have observed the same problem in Mozilla. Is anyone else seeing similar problems?
February 20, 20187 yr Staff Hi John, Am I understanding you correctly, thatĀ you can not past the image into the Details section, when you are adding the note? Or you are talking about the notes for the time entries?
February 20, 20187 yr Author Yes, when adding the note. Sometimes it works - most of the time it does not.Ā
February 23, 20187 yr Author Hi Chris, It is partially working now. You can paste directly into the editor window. "Past as HTML" still does not work, but admittedly, I'm not sure what the difference is. However, the changes broke another part of the editor. It appears I have two tickets open on editor issues. SinceĀ this one is specific to the screenshots, I'll post the new information in the other, more general issue.
March 5, 20187 yr Staff Hi John, We are planning to update the text editor for the Pulseway PSA in versionĀ 4.0.11.
April 5, 20187 yr Administrators An update on this, we're planning to release the 4.0.11 update tomorrow. -Paul
April 10, 20187 yr Hi Paul, Does this mean we should have 4.0.11 of the PSA now? Looks like we are still on 4.0.10.
April 13, 20187 yr On 10/04/2018 at 3:50 PM, Gary Haberl said: Hi Paul, Does this mean we should have 4.0.11 of the PSA now? Looks like we are still on 4.0.10. Yeah, I've still not got the system notification of the update.
April 13, 20187 yr Staff Hi Martin, The releaseĀ of the Pulseway PSA version 4.0.11 was delayed. Thank you for your patience.
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