Can we link our 3CX phones into the PSA for calls and logs

[Gary Haberl]

Hi,

We use 3CX for our phone system, which integrates with a few different CRM packages. Is there any way to integrate the Pulseway PSA with 3CX phone systems?  Has anyone looked at this, or tried the link?

Thank you for your input.

 

Gary

[Chris]

Hi Gary,

Unfortunately, the Pulseway PSA is not integrated with 3CX at this time, however if you want to create your own integration, then you can use the REST API for this.

[Gary Haberl]

Thank you Chris.

I will look at this some day when I have time.  I was just hoping your PSA was build on some other CRM that 3CX already has support for that would make this connection quicker.

Gary

[Gary Haberl]

BUMP...

Has anyone integrated a 3CX system with their PSA? Do you want to share your 3CX CRM Template?

Gary

[ITiseasy]

Hi Gary,

Great question. If anyone has the solution i want to have it also. Should be an great upgrade for PSA.

[Gary Haberl]

On 9/27/2022 at 12:49 AM, ITiseasy said:

Hi Gary,

Great question. If anyone has the solution i want to have it also. Should be an great upgrade for PSA.

Instead of working on the API for this, I just installed the 3CX browser extension "3CX Click2Call".  Not perfect, but it dials my phone from the PSA links.  Just watch out what the extension thinks are phone numbers.

 

[Daniel B]

I noticed that a competing PSA has this integration. I would love to see it here as well.