November 25, 20168 yr Administrators Hi Jimmy, As a matter of fact this is part of our "Wish List" . -Paul
August 28, 20177 yr Administrators I'm pleased to let you know that this is something in the works. I can't release more information until it's properly announced. -Paul
October 6, 20177 yr @Paul this would be awesome! We are considering looking at getting IT Glue, if integration is inbound that might be another tick in the box for getting it for sure!
November 6, 20177 yr IT Glue sounds great but it's not within reach of a Sole Trader. Do you plan to offer any other "Secure Documentation" integation options?
November 7, 20177 yr Administrators Hi guys, The IT Glue integration is now released and it's already available for everyone. See blog post: https://www.itglue.com/blog/it-glue-announces-integration-with-pulseway-rmm -Paul
November 13, 20177 yr On 07/11/2017 at 3:59 PM, Paul said: Hi guys, The IT Glue integration is now released and it's already available for everyone. See blog post: https://www.itglue.com/blog/it-glue-announces-integration-with-pulseway-rmm -Paul This integration is boss, we love it! Is there any chance of the PSA being integrated as well?
November 13, 20177 yr Administrators @Martin_T, let me see what I can dig up. I'll come back on this soon. -Paul
November 14, 20177 yr 16 hours ago, Paul said: @Martin_T, let me see what I can dig up. I'll come back on this soon. -Paul Sweet! I do hope so, that would just make the whole package so complete and tidy!
November 22, 20177 yr Administrators @Martin_T I have the confirmation that IT Glue will be integrating with the Pulseway PSA soon. -Paul
November 27, 20177 yr On 11/22/2017 at 5:52 PM, Paul said: @Martin_T I have the confirmation that IT Glue will be integrating with the Pulseway PSA too soon. -Paul Aww yeah! That's going to be sweet! Thanks for looking into that for us
December 8, 20177 yr https://kb.itglue.com/hc/en-us/articles/115002385732-Integrating-with-Pulseway-RMM Here's the integration guide.
January 9, 20187 yr https://kb.itglue.com/hc/en-us/articles/115003416592-Integrating-with-Pulseway-PSA and here's the one for PSA! ^__^ Literally just got the email from Pulseway with the announcement, can't wait to get stuck in. I do have one question though, it's asking for API credentials but I'm not sure exactly how to go about setting this up on our account, does anyone know whereabouts this is? Edited January 9, 20187 yr by Martin_T
January 9, 20187 yr Staff Hi Martin, Please check the pre-requirements: Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account
January 9, 20187 yr 2 hours ago, Chris said: Hi Martin, Please check the pre-requirements: Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account Ahh I see, I'll give that one a go, thank you I read this literally as a "recommendation" and not a requirement. I would probably get them to change the wording of this one. Quote Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account. Cheers! -------------------------------------------------------------------------------------------------------------------------------- I've got our root user to log in and we've got the same results. Cheers Edited January 9, 20187 yr by Martin_T Additional Info
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