IT Glue Integration?

[Jimmy Harden]

Any plans to integrate Pulseway with IT Glue guys?

[Paul]

Hi Jimmy,

As a matter of fact this is part of our "Wish List" .

-Paul

[Jimmy Harden]

Righto - consider this another vote!

[viperbs]

Another vote here!

 

Any idea on a timeline for this integration?

[viperbs]

Any idea on a timeline for this integration?

[Paul]

I'm pleased to let you know that this is something in the works. I can't release more information until it's properly announced.

-Paul

[Martin_T]

@Paul this would be awesome! We are considering looking at getting IT Glue, if integration is inbound that might be another tick in the box for getting it for sure!

[David]

IT Glue sounds great but it's not within reach of a Sole Trader. Do you plan to offer any other "Secure Documentation" integation options?

[Paul]

Hi guys,

The IT Glue integration is now released and it's already available for everyone. See blog post: https://www.itglue.com/blog/it-glue-announces-integration-with-pulseway-rmm

-Paul

[Martin_T]

On 07/11/2017 at 3:59 PM, Paul said:

Hi guys,

The IT Glue integration is now released and it's already available for everyone. See blog post: https://www.itglue.com/blog/it-glue-announces-integration-with-pulseway-rmm

-Paul

This integration is boss, we love it! Is there any chance of the PSA being integrated as well?

[Paul]

@Martin_T, let me see what I can dig up. I'll come back on this soon.

-Paul

[Martin_T]

16 hours ago, Paul said:

@Martin_T, let me see what I can dig up. I'll come back on this soon.

-Paul

Sweet! I do hope so, that would just make the whole package so complete and tidy!

[Paul]

@Martin_T I have the confirmation that IT Glue will be integrating with the Pulseway PSA soon.

-Paul

[Martin_T]

On 11/22/2017 at 5:52 PM, Paul said:

@Martin_T I have the confirmation that IT Glue will be integrating with the Pulseway PSA too soon.

-Paul

Aww yeah! That's going to be sweet! Thanks for looking into that for us

[Marius]

https://kb.itglue.com/hc/en-us/articles/115002385732-Integrating-with-Pulseway-RMM

Here's the integration guide.

[Martin_T]

https://kb.itglue.com/hc/en-us/articles/115003416592-Integrating-with-Pulseway-PSA

and here's the one for PSA! ^__^ Literally just got the email from Pulseway with the announcement, can't wait to get stuck in.

I do have one question though, it's asking for API credentials but I'm not sure exactly how to go about setting this up on our account, does anyone know whereabouts this is?

Edited January 9, 2018 by Martin_T

[Chris]

Hi Martin,

Please check the pre-requirements:

Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account

[Martin_T]

2 hours ago, Chris said:

Hi Martin,

Please check the pre-requirements:

Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account

Ahh I see, I'll give that one a go, thank you

I read this literally as a "recommendation" and not a requirement. I would probably get them to change the wording of this one.

Quote

Pulseway recommends using the user account assigned to the "Root User" role to integrate with other platforms as it has access to all CRM and asset information in your Pulseway account.

Cheers!

--------------------------------------------------------------------------------------------------------------------------------

I've got our root user to log in and we've got the same results. 

Cheers

Edited January 9, 2018 by Martin_T
Additional Info