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Paul

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Posts posted by Paul

  1. Hi @techtedg,

    You can definitely do this through an automation script. You can create a custom field called "AssignedUser" and make it be of system scope. Then assign the custom field to the systems you want to name (you don't have to do it for all systems, the script I have built below will only overwrite the computer name for systems that have a custom field value assigned). Then you will need to create a powershell automation script, add an input variable that is bound to the custom field you've just created and use the powershell script below:

    $AssignedUser = ''; # this will get automatically generated for you when you create the input variable, you don't need to add this line
    
    if ([string]::IsNullOrEmpty($AssignedUser)) {
        Write-Output "Missing AssignedUser custom field value, aborting...";
    	exit 0;
    }
    
    $newComputerName = "$AssignedUser $env:COMPUTERNAME";
    Set-ItemProperty -Path 'HKLM:\SOFTWARE\MMSOFT Design\PC Monitor' -Name 'ComputerName' -Value $newComputerName;
    Write-Output "Computer display name changed to '$newComputerName'.";
    exit 0;

    Let me know how it goes

    -Paul

  2. Update: We seem to have experienced another storage disconnect which was promptly resolved. I apologize for the inconvenience this has caused. Work in underway to move away to a different hosting provider.

    -Paul

  3. 3 minutes ago, ltintnteam said:

    Do you have a disaster recovery plan? If you have offsite backups, it should be trivial to spin them up on a different host (assuming you have an emergency backup host, right?) and redirect DNS.

    We do have a DR plan, the problem with it is that the DNS TTL is set to 24 hours. We're still evaluating our options.

    -Paul

    Update: The storage gateway is now online and our database cluster is starting up.

    -Paul

  4. We're in contact with the hosting provider, the initial estimate is that it should be less than half an hour left.

    Sorry for the inconvenience caused, it seems that something didn't go as planned with their maintenance.

    -Paul

    Just now, ahilliker@ie-corp.com said:

    So who do I speak to about getting a credit on my account for waking all my Techs and throwing us all into a panic, having us drive to sites?

    Please reach out to your account manager for all billing questions.

    -Paul

  5. Hi Dan,

    For the past hour we've been working on resolving a storage issue with our hosting provider, please check out this announcement post over here:

    We will post updates as we have them. We appreciate your understanding.

    -Paul

  6. On 1/3/2023 at 2:23 PM, Nick S said:

    @Mark G38 I do not have that same PW screen for BitDefender. Maybe @Jamie Taylor or @Paul could help? It is quite frustrating that BitDefender is not available to customize the policies within the PW console, but I realize some of that is outside of PW scope.

    Please advise, and thank you!

    You should see the same screen in Pulseway for Bitdefender, can you attach a screenshot of what you see?

    -Paul

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