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AGrolleman

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  1. Upvote
    AGrolleman reacted to GTDFW in Two Way sync.   
    Server Side, Autotask Integration release date?
  2. Upvote
    AGrolleman got a reaction from Tyson in Two Way sync.   
    Hello Paul,
    Is there any update to this request? the first quarter is almost over.
  3. Upvote
    AGrolleman got a reaction from Tyson in Two Way sync.   
    Requesting a Two-Way sync between Autotask's PSA and Pulseway. (And possible more ticketing / PSA systems). I would like to see when a ticket gets resolved that the Pulseway resolves / deletes the notification.
    I tried to get something going with the API, only the Ticket ID is not being sent over to Autotask. This could be a quick workaround.
     
    P.S. Why is under every ticket the text: "Sent from Pulseway (www.pulseway.com)." being added? I already paid for the product .
  4. Upvote
    AGrolleman reacted to David in Edit button appears broken   
    Hi,
    Policies --> Policy Editor --> Notifications --> Event Log
    To then edit a specific filter, the button does nothing at all...
    Regards,
  5. Thanks
    AGrolleman reacted to Paul in Two Way sync.   
    Hi there,
    We're in the process of moving the Autotask integration from the agents to the server side so you will be able to centrally configure the integration and to automatically close Pulseway RMM alerts when the Autotask tickets are resolved. Can I say it's going to be super awesome ?
    -Paul
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