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Marius

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Posts posted by Marius

  1. Hi Scotty,

     

    On the Webcam issue could you please enable the diagnostic logging in the PC Monitor Manager app and then contact us for more details?

    As for the screen, please launch the PC Monitor Manager on that computer - it will start the user process again - that process was stopped as we issued an update. It starts automatically after a user login but I suspect there's was no login since.

     

    Hope this helps.

    Marius

  2. The Mac agent has the same priority for us as the Windows and Linux agents.

    We just completed version 4.3 of Mac agent with a new monitoring engine and we plan to release it in 2-3 weeks.

    As for server modules, we have no plans to add Microsoft IIS, Exchange, AD and the rest for the Mac.

  3. Zendesk integration will be moved to the server side soon so there will be no need for any agent configuration.

    As for server modules, so far we have no plans for adding any of them to the Mac agent.

     

    Regards,

    Marius

  4. Thanks Gary,

     

    We have designed the Maintenance Mode so it will block any notifications allowing IT Admins to perform maintenance tasks without being interrupted by false positive alerts.

    As for storing the notifications while a system is in maintenance mode, we do not see any other place for storing them other than the notification tray and this can be confusing.

     

    Regards,

    Marius

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