We recently purchased Pulseway for our organization, and we are looking to maximize its potential, particularly in utilizing the Client Service Portal. Could you provide us with examples or guidance on how to effectively use the Client Service Portal? Our goal is to enable users to solve basic problems on their own.

Any documentation, tutorials, or best practices you can share would be greatly appreciated.

Thank you for your assistance.

Hey @Avijit

So interactive, conditional troubleshooters can be used to ask questions, provide answers, and run self remediation scripts and tasks based on user input. Pulseways Client Portal can be used to standardize IT processes, empower end-users and reduce the workload on your support team: Here is a video that dives into this more

With the client portal you ou can now create interactive, conditional troubleshooters that can be used to ask questions, provide answers, and run self remediation scripts and tasks based on user input. Pulseway's Client Portal can be used to standardize IT processes, empower end-users and reduce the workload on your support team

The attached videos should definitley help you out but should you need any more assistance please let me know! 
Thanks
Stefan