AMC Posted April 22, 2022 Posted April 22, 2022 Hi Folks, I've recently deployed Pulseway, and getting my staff to start using "Request Support" feature. Is it possible to have the "Request Support" set to a different priority than the default of "Normal"? For example, set it to "Low" by default? Are there any customisations available regarding the priority levels? For example, can I insert a custom priority & set this as the only option for "Request Support"? Thanks. Jamie Taylor 1
Administrators Paul Posted April 22, 2022 Administrators Posted April 22, 2022 Hi there, At this moment it's not possible to override the default notification priority from the user support request. -Paul Jamie Taylor 1
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