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Script to uninstall KB5000802?

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I'm trying to run just a simple wusa /uninstall /kb:5000802 script in a task but the task just hangs forever and never makes progress on the machines. I don't have too much experience running any type of scripting through an RMM so any help would be greatly appreciated. 

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Came across this which seems to work if anyone else is having the same issues still: 

# "19041.867.1.8" = KB5000802
# "18362.1440.1.7" = KB5000808

$UpdateArray = @("19041.867.1.8", "18362.1440.1.7")

foreach ($UpdateVersion in $UpdateArray) {
    $SearchUpdates = dism /online /get-packages | findstr "Package_for" | findstr "$UpdateVersion"  
    if ($SearchUpdates) {
        $update = $SearchUpdates.split(":")[1].replace(" ", "")
        write-host ("Update result found: " + $update )
        dism /Online /Remove-Package /PackageName:$update /quiet /norestart
    } else {
        write-host ("Update " + $UpdateVersion + " not found.")
exit 0

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Perhaps this could help,

This may prevent it from being pushed out in the future.

Assuming Microsoft will release a permanent fix soon.

Under Patch Management select Policies you can edit your policy under OS Rules by adding two new rules then move them to the top of your list.

  • If Name contains kb:5000802 then Don't Install
  • If Name contains kb:5000808 then Don't Install


Please view the attached screenshot.







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  • 2 weeks later...

Hello, does anyone know how to trigger the optional update to fix this issue?  I've tried changing my Policies to contain the KB number and allow and install but it hasn't triggered the update.  

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  • Administrators

Hi @colsen,

We've released today an update to the Windows Agent (v8.6.6) which detects the optional update released by Microsoft. It should reach your systems within 36 hours.


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