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Script to uninstall KB5000802?


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I'm trying to run just a simple wusa /uninstall /kb:5000802 script in a task but the task just hangs forever and never makes progress on the machines. I don't have too much experience running any type of scripting through an RMM so any help would be greatly appreciated. 

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Came across this which seems to work if anyone else is having the same issues still: 

# "19041.867.1.8" = KB5000802
# "18362.1440.1.7" = KB5000808

$UpdateArray = @("19041.867.1.8", "18362.1440.1.7")

foreach ($UpdateVersion in $UpdateArray) {
    $SearchUpdates = dism /online /get-packages | findstr "Package_for" | findstr "$UpdateVersion"  
    if ($SearchUpdates) {
        $update = $SearchUpdates.split(":")[1].replace(" ", "")
        write-host ("Update result found: " + $update )
        dism /Online /Remove-Package /PackageName:$update /quiet /norestart
    } else {
        write-host ("Update " + $UpdateVersion + " not found.")
exit 0

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Perhaps this could help,

This may prevent it from being pushed out in the future.

Assuming Microsoft will release a permanent fix soon.

Under Patch Management select Policies you can edit your policy under OS Rules by adding two new rules then move them to the top of your list.

  • If Name contains kb:5000802 then Don't Install
  • If Name contains kb:5000808 then Don't Install


Please view the attached screenshot.







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  • 2 weeks later...
  • Administrators

Hi @colsen,

We've released today an update to the Windows Agent (v8.6.6) which detects the optional update released by Microsoft. It should reach your systems within 36 hours.


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