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Pulseway

A full-screen app on your home screen with push notifications, badges and more.

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Search tickets by notes.

Posted

Hi,

Is there a way to search tickets by Ticket Time entries (Notes) or by just Notes in a ticket.  We are trying to find tickets that have specific notes in them and can only find a way to search by Title or Details.  We are wanting to search by work done to find tech notes on resolutions.

 

Featured Replies

+1

  • 2 weeks later...
  • Staff

Hi All,

Thank you for the suggestion, we will put this forward as the feature request.

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.