Jump to content
View in the app

A better way to browse. Learn more.
Pulseway

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Search tickets by notes.

Gary Haberl
in General

Featured Replies

Posted

Hi,

Is there a way to search tickets by Ticket Time entries (Notes) or by just Notes in a ticket.  We are trying to find tickets that have specific notes in them and can only find a way to search by Title or Details.  We are wanting to search by work done to find tech notes on resolutions.

 

  • 2 weeks later...

Create an account or sign in to comment

Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.