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PSA: Multiple Ticket Selection

dpbklyn
in Feature Requests

Featured Replies

Posted

It would be great id we would select multiple tickets in order to change their status.  This would be particularly helpful with tickets that are generated automatically by the RMM based on an alert that's initial status has cleared.

  • 2 weeks later...
  • Staff

Hi @dpbklyn,

I believe that this functionality is already possible. If you will configure the search filter to show the required tickets, then you will be able to run 'Batch Actions' an all tickets which are shown or select just a few of them.

image.png.ebaaa0e9b4a4d60b0d605182fc841763.png

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