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philvegas

Unable to register & view the main site

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Hello,

I'm not sure if this is in the right section of the forums but I'll throw it here. 
I'm unable to register on the website and sometimes I'm not even able to view it, it throws me a "403 - Forbidden: Access is denied" even when I'm trying to access the homepage, which I'm not sure is a problem on my side or Pulseway's. I was looking to get a Free account to look after 2 servers that I have running, but I am unable to register or really do anything because of the Access is denied error, is there any resolution on this?

Thank you.

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Hi there,

The 403 access is denied error indicates a security feature of our website has kicked in. Can you try to register an account from your phone's network or another network to see if that works?

-Paul

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5 hours ago, Paul said:

Hi there,

The 403 access is denied error indicates a security feature of our website has kicked in. Can you try to register an account from your phone's network or another network to see if that works?

-Paul

Hi Paul,

Thanks for the reply, I was able to register from my mobile data without an issue, so I'm not sure what could be causing problems on my local network. I managed to log in with that account and it all seems fine from here, not sure why I didn't think of that before.

Thank you

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