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How to deal with lost communications to site


GregWake
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Hi,

I am monitoring a number of systems remotely for a number of customers and have found that if for any reason they lose their internet connection, all their systems appear on our dashboard as offline.

I understand why this is happening, but is there some method within Pulseway to recognise when the remote internet connection is down so that the alerts/notifications can be ignored?

Thanks

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  • 2 weeks later...
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Hi Greg,

Right now this isn't possible to be done with Pulseway but we're considering on adding a notification rules that will allow you customize the way notifications are triggered and add additional conditions. It's still on consideration phase but we're overly excited about it already :lol:.

-Paul

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