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PSA Outlook Sync

Posted

Hi,

Question about the Outlook plugin.  Is the plugin 2 way sync?  I have it pulling and pushing my Calendar items.  It also pulls tasks from the PSA to my outlook, but does not PUSH or update the tasks.

I have a task I added via a ticket, finished it and checked it off as done in my outlook.  But PSA is not updating from my Outlook.  Is this correct...Only 2 way sync on the calendar?

 

image.png.4996949d5a25dc8fcdaa744fb8a06cf5.png

Featured Replies

  • Author

Has anyone else seen this issue with the outlook plugin? 

  • Staff

Hi Gary,

Currently, this is one Way Sync. The Two Way Sync is coming in PSA version 4.0.11. Also, we are planning to add support for Gmail, Office365, iCloud Calendars in Two Way Sync.

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