Keep receiving an error Previous application startup failed box on two different computers - Windows 8.1 64-bit / Windows 10 Pro.

Hi Pablo,

You need to delete the failed startup report from the C:\ProgramData\Kaspersky Labs.

-Paul

Thank you Paul. Also, I have an "Install Failed" status on one of the endpoints. Is there a way to clear that warning if I went ahead and installed a stand-alone version of another antivirus software program for that client? 

Thanks again.

Hi Pablo,

Unfortunately you can not clear this message. It is stored into the database.

Regarding failed KAV installation - Please check this article.

Thank you Chris. Do these errors count against our antivirus license quota?

Hi Pablo,

No, it doesn't count.

I had the same issue, which I submitted in via email to support@pulseway and never got this answer.

I just stumbled upon this post and went to delete the logs in my C:\ProgramData\Kaspersky Labs folder and discovered over 1.2GB worth of these logs. (1200+ .txt files)

This is probably worth you guys looking into if its occupying that type of space on client machines.

Maybe a script to schedule for every few days to clear the directory out?