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pablohoney

Kaspersky Startup Failed Error Box

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Hi Pablo,

You need to delete the failed startup report from the C:\ProgramData\Kaspersky Labs.

-Paul

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Thank you Paul. Also, I have an "Install Failed" status on one of the endpoints. Is there a way to clear that warning if I went ahead and installed a stand-alone version of another antivirus software program for that client? 

Thanks again.

InstallFailed.PNG

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Hi Pablo,

Unfortunately you can not clear this message. It is stored into the database.

Regarding failed KAV installation - Please check this article.

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I had the same issue, which I submitted in via email to support@pulseway and never got this answer.

I just stumbled upon this post and went to delete the logs in my C:\ProgramData\Kaspersky Labs folder and discovered over 1.2GB worth of these logs. (1200+ .txt files)

This is probably worth you guys looking into if its occupying that type of space on client machines.

Maybe a script to schedule for every few days to clear the directory out?

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