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The remote name could not be resolved: 'no address'


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No matter which device I try to remote desktop into, I get the message: The remote name could not be resolved: 'no address'.


The dashboard is installed on a Windows 7 Pro machine.   I tried to connect to Windows 2012 R2, Windows 2012, or Windows 7 Pro.    4 different remote locations and even in the same subnet.   Get the same error every time.   What am I missing?  


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