shaggymat Posted April 8, 2015 Posted April 8, 2015 Starting this morning we received the following error: Web Service Error The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. Nothing is currently able to connect to the Pulseway server. It is hard to diagnose as I'm not able to find any log files for Pulseway anywhere to help narrow down what may be causing this. Any ideas on what may be going or where I can find some log files?
Staff Chris Posted April 8, 2015 Staff Posted April 8, 2015 Hi, Welcome to the Pulseway community. Can you try to install the hotfix linked on this topic and see if it resolves your problem? Regards, Chris Pulseway Support
shaggymat Posted April 8, 2015 Author Posted April 8, 2015 Hi, Welcome to the Pulseway community. Can you try to install the hotfix linked on this topic and see if it resolves your problem? Regards, Chris Pulseway Support Sorry I didn't mention this in my original post. This is on a 2008 R2 server, not on Server 2003. medicnick 1
Marius Posted April 8, 2015 Posted April 8, 2015 Please email our support, we will investigate and help you solve this issue. Thanks. Marius Chris 1
shaggymat Posted April 8, 2015 Author Posted April 8, 2015 Please email our support, we will investigate and help you solve this issue. Thanks. Marius Sure thing. Thanks.
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