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BobC

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  1.    BobC reacted to a post in a topic: Linux Remote Support
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  8. BobC

    Can't assign a patch policy to one particular workstation

    BobC replied to BobC's post in a topic in Windows
    Hi Chris, Yes, the issue still exists for this one laptop. Regarding the account OS patching access: there is only one user, the administrator, which is me. So, I'm not using Teams/Users. Incidentally, I did check under the Account/Devices menu; that laptop does show that full access is enabled. For what that's worth. Bob
  9. BobC

    Can't assign a patch policy to one particular workstation

    BobC posted a post in a topic in Windows
    I have one customer workstation (actually a laptop) that I cannot assign a patch policy. All of the other systems in this customer group are fine. When I try to assign it via my mobile, I get "change OS patch policy command failed". Nor can I assign it via the Pulseway Web app - it shows "no actions available" for that one system. I tried remotely restarting the laptop, and I tried repairing the local agent installation, but no joy. Any suggestions? Thanks! Bob