Calin

Hello, Can we get more info about what phone model and os ?

Thank you, We have released 3.9.1 and it will be available in a few hours. Could you please tell us if it fixes this ?

Dan, The fact that long press event is firing the tap event is very strange.Despite that it should not show you the dialog. Could I get a print screen with the processes view (after they load ) ? (you can pm or send it at support at mobilepcmonitor dot com) Also , are you using stock rom ?

Hello, We cannot reproduce this issue. Can you make sure the computer is read-only? What android version are you using ?

Hello, You have to use the Windows Agent Manager and go to Account Details.

This sounds more like an Android related question not PC Monitor.

Hello, The cloud API (Java and .NET) was designed so that you can monitor your cloud applications. So, the answer is, no, you cannot get all notifications.But, if you have an application that wants to send a notification to our clients , you can do that. If you want to learn more take a look here http://www.pulseway.com/api

Hi Brad, True , except last one. If for example you click twice on a command (on the mobile device) and the handler for that command takes a long time to execute you might end up with the same handler called by 2 threads,

Hello, sendNotificationToAllDevices is done in a new thread.

Hello, Take a look at this thread http://forum.pulseway.com/topic/661-offline-notification/?hl=offline

Hello, The only port you have to allow out through your firewall is 443 for the following hosts ws0 ....ws19 .pulseway.com. To answer your second question, each Handler is called on it's own thread... so you should handle your own synchronization.

Hello, Do you have a custom rom ? PC Monitor requires some google apis (for example maps).

Thank you, It will display the correct date in the next Android release.

The "Offline" notification is fired after 15 minutes.

Hello, Could you provide more info ? What OS on the computer and from what device d you issue the command .

Hello, At the moment you can't update plugin remotely. We plan to implement such a feature , but I cannot provide any time-frame.

Hello, You can create an account from the agents you have installed on the machines you want to monitor. More information ca be found in the manual http://www.pulseway.com/download/UserManual_v3.1.pdf

Hello, Can you verify the device policy ?

Hello, Could you please verify the pcmonitor.log ?

Hello, Please make sure that you have the google apps package installed on your custom rom and it should work.

Hello, Do you get any error ? Are you sure you can't find the picture in any of the albums from the gallery ?

Can you post the exact message from you phone ? Can you validate the user/password combination on the Pc Monitor Agent ?

Hello, Upon further investigations it seems to be a problem in Android 4. We've raised an issue for this at: http://code.google.com/p/android/issues/detail?id=29509&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars . If you encounter this problem please star the android issue.

Hello, Make sure you can access ws0.pulseway.com to ws19.pulseway.com on HTTPS. You can test by trying to open https://ws0.pulseway.com in a browser. If you get a response page (even if it says server error ) than PC Monitor should work.

Hello, We are currently investigating this.