ArrowNM
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Posts posted by ArrowNM
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Will be able to see in the next release an option to update time on a bulk action for multiple tickets?
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Several agents in different groups are showing offline.
During the day (Production Time) they are online then goes offline. We can confirm the workstations are physically online. Power settings are all set to never sleep. Any ideas why they are offline?
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On 5/31/2018 at 2:12 PM, MaxITGarrett said:
We currently use TeamViewer as our remote support software and like to have Pulseway as a backup to that, but one thing that we like to do is record our sessions for both accountability and to have the ability to reference something we have done in the past to resolve an issue or to double check one's work.
If Pulseway is to compete with this, I would like to see the ability to record these sessions.
+1
This would be a great feature for activity auditing and training purposes.
- Christopher, MaxITGarrett, Lukasz and 1 other
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In my personal experience when it comes to Remote Desktop, ConnectWise Control (Screen Connect) is by far the best one out there.
Would be great to have this integration as it works well on all platforms Mac, Linux, iOS, Android, Winblows...
https://www.connectwise.com/software/control/remote-support/compatibility
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Thank you Chris
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Awesome thank you, for looking forward to it!
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+1
Would be great to access the Dashboard from a Browser.
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I am waiting for the Mac version. Currently running a VM. It would be nice to have a Remote Desktop Access using the browser.
PSA Time Update Bulk Actions
in Feature Requests
Posted
Hi Chris,
What would be nice to have is the Bulk Operation functionality the ability to Add Time: Time Spent (hrs)
Being able to add let's say for example 0.50 hrs for a whole set of tickets at once, instead of going into each tickets and adding it could be time consuming.