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Posts posted by ArrowNM

  1. Hi Chris,

    What would be nice to have is the Bulk Operation functionality the ability to Add Time: Time Spent (hrs)

    Being able to add let's say for example 0.50 hrs for a whole set of tickets at once, instead of going into each tickets and adding it could be time consuming.

  2. Several agents in different groups are showing offline.

    During the day (Production Time) they are online then goes offline. We can confirm the workstations are physically online. Power settings are all set to never sleep. Any ideas why they are offline?

  3. On 5/31/2018 at 2:12 PM, MaxITGarrett said:

    We currently use TeamViewer as our remote support software and like to have Pulseway as a backup to that, but one thing that we like to do is record our sessions for both accountability and to have the ability to reference something we have done in the past to resolve an issue or to double check one's work.

    If Pulseway is to compete with this, I would like to see the ability to record these sessions.


    This would be a great feature for activity auditing and training purposes.

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