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Gary Haberl

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  1. Haha
    Gary Haberl got a reaction from Paul in PSA Ship Date   
    The PSA ship date (CRM ... Sales Order) has 8 days per week in the calendar.
    Never mind....Thats the weeks in the year.   OOPS

    Gary
  2. Upvote
    Gary Haberl got a reaction from alliedvoa in Pulseway - 'Send Event Details by Email'   
    Issue using the 'Send Event Details by Email' option. When using this option to send the log info by Email, the following info is stripped from the email text and you have to type it yourself.
    Eventid:
    Systemname:
    Which event log:
    It is a nice feature to send info to one of our techs so they can review the issue or automate a notification, but why is some important info stripped from the email.
    Gary
  3. Thanks
    Gary Haberl got a reaction from jhjacobs in Arcserve backup monitoring.   
    Chris,
    Thank you for this info, I'll watch out for this issue.
    I have most of this working, but I have run into a small issue that I am working with Arcserve on. Once we get this issue resolved, I hope to have our RMM monitor all of our Arcserve RPS and UDP servers. ☺
  4. Like
    Gary Haberl got a reaction from AC_Martin_J in Edit group name of multiple clients   
    Thank you for sharing this. Just what we have been looking for.
    Gary
  5. Upvote
    Gary Haberl got a reaction from Mika in PatchManagement - Agent Status   
    Hi,
    We install RMM agents to all systems from one account, and then share the systems to other accounts to manage who manages what.
    The Patch Management "Agent Status" only works for the user who installs the agent.  BUT, creating policies can be done by anyone.  And the Policies are shared between all users.
    Is there a reason only the person who installed the agent can apply Patch Management via the Agent Status link?
    Also...The "Patch Policy" link on the Android App does not show up unless you are the person who installed the RMM on the client system.  But all other features are there.
    I'm thinking a little more work is needed on this so all techs can use the patch management. Or is this written this way for a reason?

    Gary
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