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Pulseway 9.8 🥳
Pulseway RMM Masterclass

Chris

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Posts posted by Chris

    Enterprise User Change Password

    in General

    Posted

    Hi,

     

    The procedure is as follows:

    1. Create a new account with a temp password
    2. Provide the user with the account details and server name
    3. Ask him to configure a windows agent with the connection details provided and click on the "Change Password" button

    Regards,

    Chris

    Pulseway Support

    Exchange Queues

    in General

    Posted

    Hi Mark,

     

    I can confirm you that this feature is queued for the next Windows Agent release (or the one after that). Sorry for the delay.

     

    Regards,

    Chris

    Pulseway Support

    Request support notification email

    in General

    Posted

    Hi,

     

    I'd check to see if repairshopr can setup rules for incoming emails so that it will only create a ticket if the received email matches the filter you setup. This way you could check to see if the message body contains "support" and this will prevent other emails from triggering tickets. If the ticketing software doesn't support filters, maybe you can setup in your email server a filter that if an incoming email contains the support keyword in it's body to forward it to a different email address that will only contain support requests and have the ticketing software monitor that mailbox.

     

    Regards,

    Chris

    Pulseway Support

    OS X SMC Error is System.log

    in Mac

    Posted

    Hi,

     

    Do the error stop if you delete Pulseway from your system? Pulseway only checks for hardware sensors if you request this information from the mobile device.

     

    Regards,

    Chris

    Pulseway Support

    Multiple computers not connecting

    in Windows

    Posted

    Hi,

     

    Welcome to the Pulseway community. To remove the Pulseway service registration you need to execute the following command into an administrative command prompt (include quotes):

    sc delete "PC Monitor"

     

    Regards,

    Chris

    Pulseway Support

    OS X monitoring features

    in Feature Requests

    Posted

    Hi,

     

    Welcome to the Pulseway community and thank you for your feedback.

     

    The Mac OS X Pulseway app is in a constant improvement so we add a lot of features that are supported by the Windows agent one by one. At this moment you cannot receive notifications for closed ports but it's on our todo list and it's something we're surely going to be adding in the future. Monitoring Mac OS X daemons (services) is on our todo list as well so if you keep an eye out for updates you'll see the features appear on the newer versions.

     

    Regards,

    Chris

    Pulseway Support

    restart a service rule

    in Rules

    Posted

    Hi Rasmus,

     

    The only supported condition for services in the Rules system is service status which includes:

    • Stopped
    • Started
    • Paused
    • Pausing
    • Starting
    • Stopping

    If you want to restart a windows service if it's using less than 0.5% of the CPU you could do a simple C# plugin that reads a performance counter for a process and restarts the service (read cpu usage performance counter - link and restart a windows service - link).

     

    Regards,

    Chris

    Pulseway Supoprt

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