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Pulseway 9.14 🔥

Chris

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Posts posted by Chris

    Hi Nathan,

    In about 1 month time we are planning to release a new Pulseway account management system. This system will allow you to assign a scope of the systems to the scope of users. And all users from this scope will be able to access all systems which are listed in the assigned scope (including Antivirus section and OS patch management). Also if you will add the system to the scope, then it will be shared with all users in this scope automatically.

    The Pulseway agent on your system still can not find the required SSL libraries.

    Please do the following:

    1.  Uninstall the Pulseway agent.
    2. Reboot the system.
    3. Install the following package: 

                  wget http://ftp.debian.org/debian/pool/main/o/openssl/libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb

                  dpkg -i libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb

           4. And then install the Pulseway agent.

    Hi @windracer

    Please try these steps:

    root@raspberrypi:~# rm -rf /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8
    root@raspberrypi:~# dpkg -i libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb
    (Reading database ... 113263 files and directories currently installed.)
    Preparing to unpack libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb ...
    Unpacking libssl1.0.0:armhf (1.0.1t-1+deb8u7) over (1.0.1t-1+deb8u7) ...
    Setting up libssl1.0.0:armhf (1.0.1t-1+deb8u7) ...
    root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8
    root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8
    root@raspberrypi:/usr/lib/arm-linux-gnueabihf# /etc/init.d/pulseway start
    [ ok ] Starting pulseway (via systemctl): pulseway.service.

    Hi McHenry,

    You have two options here:

    1. You will need to consider the possibility to create your own plugin to monitor the files. For more details on how to create plugins please check the following link.

    2. In order to do this, you will need to create a small program which will check the Uptime and then if the uptime is greater than 90 days, then trigger the notification from the system using this plugin 'Notification Bridge'. Also please check the following article, it will explain to you how to install this plugin.
     

    Please let me know how it goes.

    Hi Martin,

    Have you tried to update the registry keys and then stop the Pulseway service? In the latest version of the Pulseway agent we have built in auto recovery, therefore if you stop the Pulseway service it will be started after one minute. Therefore if you will set the correct values for the registry keys, then the Pulseway when it starts it will load the correct files for the Plugin.

    Please let me know how it goes.

    Hi,

    We are planning to update the integration between RMM and PSA, therefore you will no longer need to do this. In order to automate your current work, you could record the macro on Excel to do this automatically.

    Hi,

    Have you tried to modify the email template to include the survey, which is sent to the customer when the ticket is closed? This notification is sent by the workflow. Please read more about the workflows from here and email templates from here.

    Please let me know if you have any further questions regarding this.

    Hi,

    Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.

    Hi Johnatan,

    Yes, it is possible. In order to do this, you will need to create a small program which will check the Uptime and then if the uptime is greater than 90 days, then trigger the notification from the system. The notification can be triggered from the remote system using this plugin 'Notification Bridge'.