Hi IceKingFlash, That error usually means your old Pulseway free instance no longer exists. Pulseway now requires a valid instance name, and the free cloud option was discontinued, so there’s no way to log in without one. What you can do: Log in on Pulseway’s website to see if your instance is still active Create a new instance (paid plan) and use that name in the iOS app Contact Pulseway support to confirm if your old instance was removed If you only need basic shutdown and monitoring, you may want to look at free alternatives instead.