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Hey @Uwe Deeg - Just raised a ticket for you and our team will contact you shortly☺️

Hey @Uwe Deeg - Thanks for reaching out. I'll raise a ticket a ticket to support on your behalf and someone from our team will contact you shortly☺️

Hey @pnwguy - Apologies for any inconvenience this has caused for you. I've checked our systems and it seems that your account migration has completed successfully, however some information was not intended to come over, such as billing history. If you need a copy of past invoices, please let us know and we'll be happy to assist. As for the notifications, you’ll need to set up new policies to get them working as you’d like. If you’d like help with that, our support team is here to assist. Is there anything else I can help you with?

i have the exact same Issue.

I have the Same Issue with the Notifications. Always there comes the Message again that because of an Package Update a restart is required. Wir startet the Servers 4-5 times, there are no Updates or something else. We checked ThirdParty Software, too but the Message appears again after a few Seconds

Hey @Donald Jackson - Are you looking for a specific version? We have 3.12.9 as of right now available for 3PP.

When will 3PP incorporate support to patch and maintain newer versions Python?

Hey @pnwguy - Can you DM the details of your account? (email, name and instance) I'll take a look at all of this and give you an update as soon I can😊

Hey @mx1m3 - This is amazing! Thank you so much for sharing with the community🤩

Hi everyone, I wanted to share a simple PowerShell script that you can use within Pulseway Automation to remotely eject any USB storage devices connected to a system. This can be helpful for security-conscious environments or in scenarios where USB usage needs to be tightly controlled. Works well in combination with the Disable USB Storage Access script in the built in category. The script uses Shell.Application to trigger the native "Eject" action for removable drives (DriveType = 2). Here's the version that loops through all mounted USB volumes: ✅ Works great in Pulseway automation tasks 💡 You can modify it to eject a specific drive letter if needed powershell # Eject all USB volumes using Shell.Application COM object $Eject = New-Object -ComObject Shell.Application # Get all removable (DriveType = 2) volumes with drive letters $volumes = Get-WmiObject -Class Win32_Volume | Where-Object { $_.DriveType -eq 2 -and $_.DriveLetter } foreach ($vol in $volumes) { Write-Host "Ejecting drive $($vol.DriveLetter)..." $Eject.NameSpace(17).ParseName($vol.DriveLetter).InvokeVerb("Eject") } Notes: During my testing, I've seen that USB devices will not be removed if a process is running from the disks in question. In other words, if there is a write/read process running, the disk is not ejected. Let me know if you have questions or enhancements!

Hey @Labsy - I think we've talked on Reddit as well, but I'll answer here too so anybody who might need the answer as well has it. So, as mentioned before, with the new update, you can setup the Vmware/Hyper-V monitoring in Pulseway Webapp -> Integrations -> Connectors. Select the VMware esxi server, test the connectivity -> add. You would see this connector active in All systems -> Active connectors -> You would be able to view your virtual systems here. This is just the visibility towards the systems. As you were telling me that the modules don't appear, you'll need to activate the Hyper-V monitor registry. Once enabled, it will be visible both in the Pulseway Manager and on the Mobile App (refer to images). HYPER-V and VMWARE : On the server, go to the registry editor. HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor and check and make sure these four are enabled with 1 data. DisplayHyperV, MonitorVMware, DisplayVMware, and MonitorVMware. That will enable Hyper-V and VMware on the Pulseway manager. It is possible to enable this functionality using the script. Please configure the Hyper-V module on one of your monitored systems. Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name DisplayHyperV -Value 1 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name MonitorHyperV -Value 1 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PrioritySendNotificationOnHyperVReplicationCritical -Value 3 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PrioritySendNotificationOnHyperVReplicationWarning -Value 2 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name SendNotificationOnHyperVReplicationCritical -Value 1 Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name SendNotificationOnHyperVReplicationWarning -Value 1 Let me know if this works for you

Sadly it didn't transfer my full agent count, any antivirus licenses, or my billing information or history. It took a week of back and forth with your reps to sort out the issues I mentioned, and I'm now I'm stuck getting alerts about Windows Time issues and pending updates - neither of which I have enabled on the agent manager on any endpoints machines. I figured out the Windows Time glitch on my on own, but I still have constant nag alerts about pending updates and god knows what else will rear its head next. Guys, I've routing for you since day one but this really isn't okay. You guys were so darn good when you started out but as soon as your business picked up you opted to do shady things like forcing a $150 onboarding fees for new accounts (I have 6 instances with for you for different clients and you made me pay it each time despite me telling you it wasn't needed and wouldn't be used), then you started a marketing team to hound existing clients with phone calls about new products - I've lost track of how many times I've asked you to stop yet you keep calling.

Hey @pnwguy - Thanks for reaching out! Sorry to hear you're having trouble. If you're referring to migrating your organizations, sites, or similar, please note that the migration process only transfers your devices to the new instance. You'll then need to organize the devices into the appropriate organizations, sites, etc., manually. If you need assistance with anything else, let me know☺️

Hi, I do not know for how long, but I guess it might be related to my recent mandatory migration of my account, I am missing at least those modules: Hyper-V VMWare Active Directory Is it that with migration my account degraded, or is this some bug?

Did you get this figured out? I have the same problem. The rollout to RMM has been a train wreck.

@laberet - No worries. I escalated this to our team and they'll be in contact shortly☺️

If I search for "W32Time" or "Windows Time" or even just "Time" it does not find the profile configuration for that.

Hey @laberet - Thanks for reaching out. This is what you can do: Go to Configuration -> Profiles -> Search for monitored services profile -> Edit -> Search that specific service listed down, select "Do Nothing" as shown in the below snip and Save. Note -> Do this for all the service monitored profiles so it applies to all the systems. Let me know if you need more assistance☺️

Recently migrated my Pro account to RMM. It didnt migrate any of the organizations, sites, groups.... That sucks. I'm getting lots of nuisance notifications now. The most common one is the "Windows Time service has stopped on the computer 'x' ". 1-5 notifications per day per PC. As far as I can tell time service is working on the PCs but must occasionally must fail. could be occasional issues with time.windows.com or during startup/shutdown? Not sure. its super annoying. cant figure out how to exclude the time service from monitoring. any help would be appreciated.

Sometimes, we encounter users not wanting to install an agent on certain devices, like a C-suite executive’s laptop, or you need to assist a customer on an unmanaged device. With Pulseway Remote Control On Demand, it's quick and simple: Create a session and name it. An invite is sent automatically to the user’s email, or you can copy the session link manually. The user downloads a small file from the link and runs it. In the WebApp, the session status updates from "session requested" to "session ready". Click "Connect" to launch the Pulseway Remote Control app and gain access to the guest machine. Once connected, you get all the usual Pulseway remote functionalities: ✔️ File transfers ✔️ Live chat with the end user ✔️ Multi-monitor support & screen switching ✔️ Screen blackout for privacy ✔️ And more! No pre-installed agent, just instant, hassle-free remote access when you need it.

Hi Mariale, this has been resolved. A shutdown of a device does not reset the system uptime, but a restart does. Thanks!

Pulseway 9.14 is here, and we’ve supercharged Mobile Device Management (MDM) with awesome MacOS 3PP patching and game-changing App Store Management! What’s New? Patch 3rd Party Apps on MacOS effortlessly! Automate App Deployments – No more manual installs! Track Installs & Updates for complete compliance! Apple Apps & Books Integration – Manage licenses like a pro! NEW Security & Management Features 🚀 Erase and Lock Device Commands with ease! Enhanced Device Insights – See app versions, update statuses & more! iOS Software Update Configs – Keep devices up-to-date seamlessly! 💡 Bonus: Move MDM-enrolled Apple devices between sites & groups without losing user assignments! Your Apple fleet just got way easier to manage! See all the details about Pulseway 9.14 update here!

Hey @Levente - Thanks for reaching out☺️ At this moment, there's no output for that condition in that workflow, so it's better to generate a custom field report and manually look at every custom field.

Hy! I'm looking for a solution for this problem: I've stored all of our assets warranty end date in a SYSTEM custom field called WARRANTY. Then I've created two other GLOBAL custom field. One called TODAY the other is TODAY30 and they are daily updated with the current date and current date + 1 month. How can I set a condition in workflow that checks if WARRANTY is between these two dates? Currently I can only set static dates: Thanks in advance for your answers!

Pulseway 9.14 just dropped, bringing you more control, flexibility, and automation to make IT management smoother than ever. Here’s what’s new: 🔒Apple MDM Enhancements Managing App Store apps on macOS just got easier! With the new Apple MDM Applications profile, IT admins can: ✅ Auto-deploy apps across devices for seamless installations ✅ Automate app updates with zero manual effort ✅ Track installation & update statuses for better compliance Now powered by Apple Apps and Books (formerly VPP) for streamlined app management! 🔧Patch Management Upgrades We’re giving you more control over Windows Updates, even outside of Pulseway: ✅ Expanded Patch Management – Unlock update scenarios beyond Pulseway’s built-in capabilities ✅ Improved Policy Control – Dynamic behavior adapts to agent & server versions ✅ WSUS Configuration – Fine-tune Windows Server Update Service (WSUS) settings within Patch Management policies 🖥Remote Control – New Permissions! We’ve added four new Teams permissions for more flexible session management: ✅ Allow Sharing of Console Sessions ✅ Allow Private RDP Sessions ✅ Allow Microsoft RDP Client Sessions ✅ Allow Sharing of Active User Sessions 📊Device Management Enhancements You can now customize your Device Management page like never before: ✅ Display custom fields as data columns ✅ Filter up to 10 fields with AND/OR logic for precise device management 🔗 And that’s not all! These are just some of the new updates! You can read about them all here. Which feature are you most excited about? ⬇️