jamespowles Posted February 10, 2013 Share Posted February 10, 2013 Hi I have a four computers on my account. I tried to log onto the PC Monitor website this morning, where I got this error message "access to this service is limited to active subscribers only". The client software is working (PC Monitor Manager) OK and I am receiving notifications on my phone. PC Monitor Dashboard has also stopped working. I do know my subscription has run out but I understand you can have up to 5 computers free for personal use. James Link to comment Share on other sites More sharing options...
Marius Posted February 10, 2013 Share Posted February 10, 2013 Hi James, You can still monitor and manage your 5 computers free for non-commercial use from your mobile using the PC Monitor app. However, access to Web App and Dashboard is restricted to subscribers only. For more details: http://pulseway.com/home/pricing Hope this helps. Marius Link to comment Share on other sites More sharing options...
deVries Posted February 10, 2013 Share Posted February 10, 2013 My "mobile" is a Windows PC... is there any way to install the "free mobile app" onto windows & do what your website/flash login/data can provide through the browser login? I think the marketing is very confusing about this considering I got this "free app" from the Microsoft Windows 8 Store??? Please clarify, thanks... Link to comment Share on other sites More sharing options...
Marius Posted February 10, 2013 Share Posted February 10, 2013 If you got the app from Microsoft Windows 8 Store you can use that app to monitor your computers for free for non-commercial use. (http://apps.microsoft.com/windows/en-US/app/pc-monitor/9efc1d1c-6816-48bc-8de7-d4b21a5b3589) Marius Link to comment Share on other sites More sharing options...
deVries Posted February 10, 2013 Share Posted February 10, 2013 Thanks for the clarification... I was loading the "manager" by accident... not seeing "the app" elsewhere... found it! It works! Thanks for this offering... I like it very much. Link to comment Share on other sites More sharing options...
Marius Posted February 10, 2013 Share Posted February 10, 2013 You're welcome, glad it works Link to comment Share on other sites More sharing options...
deVries Posted February 10, 2013 Share Posted February 10, 2013 Can I get a "similar ability" Windows 8 type "app" to work with up to 5 computers on other Windows OS for free too? Server 2003, Vista, W7Pro? (Since the browser Flash log-in requires a paid subscription, I would need the free app to work on these other OS too.) Thanks. Link to comment Share on other sites More sharing options...
Marius Posted February 10, 2013 Share Posted February 10, 2013 Unfortunately no, there is not free app for what you are asking. Link to comment Share on other sites More sharing options...
deVries Posted February 10, 2013 Share Posted February 10, 2013 Once the the trial subscription has ended is there still a way to remove and/or add another computer if I'm under the 5 computer limit? Will the manage computers program still work to make those modifications, or is there another way? Thanks... Link to comment Share on other sites More sharing options...
Marius Posted February 10, 2013 Share Posted February 10, 2013 You can use the PC Monitor Manager app installed on any PC - press the Manage Computers button. Link to comment Share on other sites More sharing options...
FWHMolotok Posted March 27, 2013 Share Posted March 27, 2013 So if those two places are being restricted for the free users, then I have a problem. For some reason the app keeps telling me I have 6 computers registered, but I only have 5. Since it thinks I have 6 computers, I don't receive any notifications. When I look at the machines in my list, there are only 5, but it still says I have 6 registered. Since I only see 5 in my list, and I can't access either the webpage or the dashboard, how am I supposed to fix this so the app will see that I only have 5 machines. I'm using the Android app, and up until I noticed this issue a few days ago, it's been working great. When I found this app a couple years ago, I immediately installed it and tested it at home. After falling in love with it, I immediately recommended it to my boss, and we bought it with a 25 machine license so we could put it on our important servers. We both literally use it every single day. I also recommended it to a former IT colleague, and he also immediately installed it, and within a week was actually able to catch a former employee who had created a back door into their systems before being let go, and was logging in. PC Monitor sent notifications that the user had logged in, and he was able to catch the person immediatlely. I would like to keep it going at home, so if there is any way to fix the issue I described above without having to purchase a license, please let me know. I just don't have a need at home for more than the free version can do, or I would purchase a license. Thank you. Malachi Link to comment Share on other sites More sharing options...
Marius Posted March 27, 2013 Share Posted March 27, 2013 Hi Malachi, Please use the PC Monitor Manager app installed on your computer and press the "Manage Computers" button to see all the registered computers. The mobile app will not list more computers than the current limit of 5, that's why you don't see the extra one. Hope this helps. Marius Link to comment Share on other sites More sharing options...
FWHMolotok Posted March 27, 2013 Share Posted March 27, 2013 Wow, how did I miss that button?!? Worked perfectly, thank you Marius! Link to comment Share on other sites More sharing options...
Marius Posted March 27, 2013 Share Posted March 27, 2013 You're welcome Link to comment Share on other sites More sharing options...
vipx1 Posted April 23, 2013 Share Posted April 23, 2013 Please use the PC Monitor Manager app installed on your computer and press the "Manage Computers" button to see all the registered computers. The mobile app will not list more computers than the current limit of 5, that's why you don't see the extra one. What/Where is the PC Monitor Manager app? I've got the PC Monitor dashboard on my Desktop but I can't see a Manage Computers button anywhere! *********** Sorry ************ I see it now. I had to go to the PC monitor application on one of my monitored servers and remove the server I no longer wanted from there. You obviously can't remove the server you are on from the group while your on it and using the PC monitor application. I haven't got the PC monitor application on my desktop, just the PC Monitor Dashboard, because I don't want to monitor my desktop! Anyway sorted now, Great App, Love It and love the Irish connection!!! Link to comment Share on other sites More sharing options...
Marius Posted April 23, 2013 Share Posted April 23, 2013 Check this: http://pulseway.com/support/getsubscription Link to comment Share on other sites More sharing options...
Administrators Paul Posted April 23, 2013 Administrators Share Posted April 23, 2013 Also you can install PC Monitor on your desktop and use it to manage your account and computers without using up any of your computer licenses. Just install it, go to services.msc and set it's startup type to disabled. Link to comment Share on other sites More sharing options...
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