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Posted

I'm trying to set up the Enterprise Server, but I cannot install it because it will not accept my SSL certificate:

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PC Monitor Enterprise Server Installer
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An error occurred while importing the certificate. Make sure the password is correct.
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OK   
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I've exported the private key multiple times, making sure I don't mistype the password, but PC Monitor will always give me that error.

 

  • Administrators
Posted

Hello Jonah,

 

Try importing it manually:
 

  1. Run mmc.exe
  2. File -> Add / remove snap-in.
  3. Double click on Certificates from the left list
  4. On the popup select Computer
  5. Next -> Finish -> Ok
  6. Double click on certificates item from the mmc window.
  7. Double click on Personal Category.
  8. Select Certificates item
  9. From menu, select Actions -> All actions -> Import

Try importing the certificate using that wizard. Make sure you mark the key as exportable.

 

Hope this helps,

Paul.

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