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Posted

After our new account set up/successful agent installation, I found a Hyper-V (1 system) role created.
I cannot delete it or edit it. When I drill down to the actual server involved (which by the way does not play any Hyper-V role in any sense), I get a spinning icon and then a red error message "Data not available".

How can I remove or edit the role? Or remove that machine from that particular role?
Also is there somewhere in the documentation that outlines the purpose of "Roles" and what I can do with this particular feature?

  • Staff
Posted

Hey @ICT Security - Thanks for reaching out. Here's what you can do: 

  1. Go to Automation -> Scripts -> Create a script and save the below script content.

    Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name MonitorHyperV -Value 0

    Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PrioritySendNotificationOnHyperVReplicationCritical -Value 0

    Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name PrioritySendNotificationOnHyperVReplicationWarning -Value 0

  2. Go to Devices -> Device management -> Select the system you dont want Hyper-v on -> Script -> Choose the above save script and Run

  3. Wait for 1-2 minute for the role to disappear.

    For any servers that have the server modules configured in the Pulseway agent, they will show up their capabilities on Roles module, refer to this article -> https://intercom.help/pulseway/en/collections/575832-server-modules

Hope this helps😊

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