NovaComputers Posted September 16, 2022 Share Posted September 16, 2022 This was promised to be fixed long time ago and is still isn't. Every time I switch users on Windows 10, I get the reconnecting screen and never reconnect back, I have to close the Remote Session and Reconnect again. If I log out the user, I get the Reconnecting screen and never reconnects back, I have to close the remote session and reconnect again. If I restart the computer it doesn't reconnect back either. When will this be fixed for good? Jamie Taylor 1 Link to comment Share on other sites More sharing options...
Jamie Taylor Posted September 29, 2022 Share Posted September 29, 2022 Hey, I have raised a ticket regarding your query, our team clarify the same for you. Good day! Link to comment Share on other sites More sharing options...
NovaComputers Posted October 20, 2022 Author Share Posted October 20, 2022 Haven't heard from the team on this, where did raised the ticket? Link to comment Share on other sites More sharing options...
Jamie Taylor Posted October 25, 2022 Share Posted October 25, 2022 It's via email, you must have received a copy. If you couldn't find it, can you please raise this query to support@pulseway.com, they will be able to assist you on this. Link to comment Share on other sites More sharing options...
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