Hi Folks,

I've recently deployed Pulseway, and getting my staff to start using "Request Support" feature.

Is it possible to have the "Request Support" set to a different priority than the default of "Normal"? For example, set it to "Low" by default?

Are there any customisations available regarding the priority levels? For example, can I insert a custom priority & set this as the only option for "Request Support"?

 

Thanks.

Hi there,

At this moment it's not possible to override the default notification priority from the user support request.

-Paul