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Change Status / Assignee from Queue / View

Scott Range

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I'd like to request that when in a queue or a view, we are able to change status / assign tickets from the queue / views dashboard by left clicking the relevant section, and being able to change it from here, for instance left clicking the status, and it bring a drop down of all ticket statuses so I can then change it, or left clicking assignee, and being able to add an assignee straight from there.

In the morning we typically have a number of tickets in the helpdesk, so being able to quickly view the ticket title normally enables me to then be able to close / assign tickets there and then, without having to go into each individual ticket 

If you require more info, please don't hesitate to let me know :D

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