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Agent 8.8.11 -Support Flag Change


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Has the 8.8.11 Agent update changed the behavior of the -support flag I'd heretofore been using with pcmontask.exe to bring up the Support Request window?

I can confirm that "C:\Program Files\Pulseway\pcmontask.exe" -support still brings up the Support Request window in 8.8.10.

If this is a permanent change, is there another way to bring up this window? Clients found using the taskbar icon to request support frustrating as Windows often shunts it to the "hidden items" section, or the icon is simply not visible, so as such I'd been using the aforementioned desktop shortcut with the -support flag.

Any help would be appreciated.

Thank you!

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Hi Nick,

Many thanks for the report. Our development team has confirmed this as a defect and we're working on a fix. I'll keep you posted with updates as I get them.


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